If you are using the Firefox browser and, after selecting "Go to Next Step," you are redirected to the Proctortrack login page instead of the application download page, please follow the steps below.
Step-by-Step Fix for Firefox Users
To resolve this issue, you must modify your Firefox privacy settings to allow proper redirection. Follow these steps:
1. Open Firefox Settings
Click on the menu button (☰) in the top-right corner of Firefox.
Select Settings.
2. Navigate to Privacy & Security
In the left-hand panel, click on Privacy & Security.
3. Adjust Enhanced Tracking Protection Settings
Under Enhanced Tracking Protection, select Custom mode.
Ensure the following settings are adjusted:
Cookies: Set to Cross-site tracking cookies instead of blocking all cookies.
Tracking Content: Allow only in private windows instead of blocking all.
Cryptominers, Known Fingerprinters, and Suspected Fingerprinters: Allow as needed.
4. Apply the Changes
Click on Reload All Tabs to apply the updated settings.
Restart Firefox if necessary.
Reference Screenshot:
Refer to the image below for reference:
Note - These steps were created on April 1, 2025, using the latest available version of Firefox at that time. Future updates may slightly modify the browser’s interface or settings. If you do not find the exact options described above, please refer to Firefox’s official support page for the most up-to-date guidance.